How we collect your data
When you visit our websites or use our services, we collect Personal Data. The ways we collect your data are as follows:
Information you provide to us directly: When you visit or use some parts of our websites and/or services we might ask you to provide Personal Data to us when you complete a contact form, respond to an email offer or to receive a newsletter, participate with us on social media forums, via online booking or when you submit billing information, etc. The email newsletter platform we use is Mailchimp, which is fully compliant with GDPR and Privacy Laws.
By doing so you are giving this information to us voluntarily, and by providing us with this information you are giving us consent to use, collect and process this Personal Data. If at any time you wish to opt out or request us to delete your personal data you can contact us at firstname.lastname@example.org.
If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our Website or content.
Information we collect automatically: We collect some information about you automatically when you visit our Website or use our services, like your IP address and device type, using Google Analytics platform. This also collects information when you navigate through our Website and services, including what pages you looked at and what links you clicked on. This information gives us a better understanding of how you’re using our website and services so that we can continue to provide the best experience possible, for example by personalizing the content you see.
Cookies: Some of this information is collected using standard cookies and similar tracking technologies. We do not set any personally identifiable information in cookies, nor do we employ any data-capture mechanisms on our Website other than cookies. You can choose to disable cookies through your own web browser’s settings. Please note disabling this function may cause some of the features on this Website not to work as well as intended.
Information we get from third parties: At times we might collect Personal Data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners. We use this information to supplement the Personal Data we already hold about you, in order to better inform, personalize and improve our services, and to validate the personal data you provide.
Where we collect Personal Data, we’ll only process it to perform a contact with you, or where we have legitimate interests to process the Personal Data and they’re not overridden by your rights, or in accordance with a legal obligation, or where we have provided your consent.
If we don’t collect your Personal Data, we may not be unable to provide you with all our services, and some functions and features on our websites may not be available to you.
Personally completed Health Forms: When you book for an appointment you may be asked to complete a Health Form and provide specific personal contact information, background information about yourself, and answer personal health questions. These are either a paper printed form or an digital form that you will complete. Any information you provide will be kept strictly confidential and is kept in a client filing system accessible only by Julia Smith. You are required to honestly and fully disclose information on these forms, so we are able to best treat you.